How does firewall or router affect VPN connection?

1723 and 443 TCP ports should be open, also your firewall/router/ISP must allow VPN/PPTP pass-through for PPTP VPN. Typical working: embedded Microsoft firewall in Windows, Linksys/D-Link/TP-Link/ASUA Router manufactured after year 2007, ADSL broadband. Typical not-working: not-Microsoft firewall, Netgear/Trend Router, all router-integrated ADSL modem. If you get error 619 with ADSL connection, please remove home router and disable not-Microsoft firewall software.

Why do I have low results on Speedtest.net when connected to VPN?

Speedtest.net is a great service, but it’s not always appropriate for testing your VPN connection speed. Their results depends on many factors because anyone can add his server as a test server and it’s speed could be even lower than your speed. The best way to test your real download speed is to download a popular torrent while being connected to our VPN.

Why is my connection slow?

Like any route, congestion can slow what should be a fast connection to a halt. When you connect to HeadVPN you have to go through your ISP, which then connects you to us. If it happens to take a route that is either very busy or very long it means your connection will be slow. This can happen anywhere along the route although we monitor our network 24 hours a day to ensure we are